People Oracle Changes – Frequently Asked Questions (FAQ)
The change to Oracle ‘Redwood’ User Experience is mostly a change to the look and feel of how the pages are presented to employees. There is no change to the data behind the interface and all processes and activities should still be accessible. The details below are intended to answer some of the questions that may get asked by employees. If any there are any concerns or questions not answered below, then these can be raised though People Services in the usual way.
Why does it look different?
The look and feel of the Oracle pages are due to an upgrade to Oracle ‘Redwood’ User Experience, along with changes made to incorporate the MGroup Rebrand. These updates are part of our commitment to improving your user experience and making HR processes more streamlined and efficient. This platform will allow further developments to the HR systems going forward and we will communicate any furtherer changes as they are rolled out.
Why is it slower?
Due to the changes, the speed of undertaking tasks might appear slower initially, but this should improve as you use this and the computer ‘caches’ the tasks you do.
Why do some things look the same?
Some pages will look the same as before as the changes are not yet rolled out on those pages. Further changes will be upgraded to the ‘Redwood’ look and feel as we expand this into other areas of HR.
Where is my 'Directory’ page?
This is now renamed as 'Connections’ as shown below but contains the same details.
How do I add a new Family & Emergency contact
Instead of a drop-down list, this now is done by clicking on ‘+’ button which presents screen below
Why is the ‘time’ not showing correctly on ‘Person’ page?
If the current time is not showing correctly, this is due to personal display settings that you can adjust.
To edit this, go to ‘Set Preferences’ option within your profile and select ‘Regional’ under General Preferences option – see below.
You can then adjust the Time Zone as needed to reflect your time zone (see below).
What New Features are available?
The following new features are available (to be added going forward as we rollout more functionality)
New ‘My Activity Centre’
There is a new section called ‘My Activity Centre’ (highlighted below)
This will take you to the page below, where you can access various HR details.
You can access further details by clicking on ‘View More’ which allows you to access all the actions available. You can also select up to 6 actions to pin to control which actions you see on this page dependant on what you want to access regularly (see details regarding Pinning / Unpinning actions)
Ability to ‘Unpin/ Pin’ to available Quick Actions
You can now ‘Pin’ or ‘Unpin’ the actions that are available as ‘Quick Actions’ so you can ensure the details you want to access frequently are easier to get to. You can do this by simply clicking on the ‘Pin’ icon as highlighted below. Note that you can only select up to 6 ‘Quick Actions’
For Managers
You can still see your team, exactly as before and perform the same tasks and actions for your direct reports – as you can see in highted box below. Click on ‘View More’ for any actions not shown.
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