I am missing my overtime, what do I do?

If you are missing overtime that you were expecting to be paid in that pay period, we always first advise you to speak with your line manager and timesheet administrator. 

This is so that you can check any hours you have logged that may have been missed from the consolidated timesheet.

I have already checked with the timesheet administrator, what do I do now?

You would now need to raise a ticket with People Services and advise you have already checked with your timesheet administrator that all hours you have submitted match the data from the consolidated timesheet.

We will then investigate this for you and come to a resolution to get this missing overtime paid to you.

REMEMBER:

Monthly paid employees: Any overtime completed is always paid to you a month in arrears.  

For example any overtime completed/submitted in April, will be paid in May.